Free Shipping For Orders Over $80

FAQs

FAQs
Outdoor Capitol is based in the United States. We have two (2) warehouses that are located in the United States and China. Our warehouse in the United States is intended for Domestic shipping while the one in China is for International shipping to make sure that the products reached you in the quickest possible time.

WHAT IS YOUR DELIVERY TIME?
To know more about Outdoor Capitol shipping process and timeframe, kindly click here: Shipping Time

WHAT IF I NEED TO RETURN SOMETHING?
Outdoor Capitol values all customers. As such, we assure you that we are just a message away. Just simply send us a message via the contact us a link and we'll address your concern. We can even send you a prepaid shipping label to return the items.

WHAT IS YOUR REFUND POLICY?
We are happy to inform you that we offer a 100% Satisfaction Guarantee. As we want to make sure to provide you with a risk-free shopping experience and that the offer is not taken advantage of. If you are not satisfied with your order due to company's fault and it's within 14 days upon receipt of your order, we will refund your money.

In the unlikely event that your order hasn't arrived within 30 days (due to lost mail, etc.) please contact us and we will resend your order or refund 100% money.

To know more about Outdoor Capitol's Return and Refund Policy, kindly click here: Refund & Return Policy

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